RentSystems

Configuring Settings

Branding, payment instructions, and email/SMS notification preferences.

Settings covers everything account-wide: how your business shows up to tenants, how tenants pay you, and how notifications get delivered.

Settings page Branding section with company name, admin notification email, and app URL fields

Branding

  • Company Name — shown in the sidebar, login page, and every notification email.
  • Admin Notification Email — where tenant contact messages and application alerts get sent. Leave it blank and it falls back to your email provider's From address.
  • App URL — the public URL of your site, used to build links inside emails (like the lease renewal link a tenant clicks).

Payment Instructions

Zelle, Venmo, Cash App, and a free-text Cash/Money Order note — these are exactly what your tenants see on their dashboard and payments page under "How to Pay Rent." Keep these current; it's the main way tenants know how to actually pay you outside of a card/bank payment.

Email & SMS providers

Choose which provider is active — Resend, SendGrid, or SMTP for email; Twilio for SMS. Each shows a Configured / Not Configured badge based on whether the required API keys are set on the server (that part happens outside this UI, in your server's environment variables) — this page just tells you what's ready and lets you pick which one to use.

Notification toggles

Turn Payment Receipts, Maintenance Updates, Rent Reminders, and Move-out Notifications on or off independently for email and (if configured) SMS.

Tip
Want to change the actual wording of these emails, not just whether they send? See Customizing Email Templates — it saves independently from the rest of this page.

Don't forget to click Save Settings at the bottom — it saves Branding, Payment Instructions, and both provider/ notification sections together in one request.